Sales Administrator
Our client based in the Standish area is looking for an experienced sales administrator to join their growing team.
As the sales administrator, the main purpose of the Sales Administrator is to be responsible for day to day sales and administrative duties which will involve processing sales orders, follow up, transport arrangements and invoicing.
The role also includes aspects of normal administrative duties; reports, filling, answering phone calls and e-mails both internal and external, occasional reception cover, any other reasonable task requested by the directors would also be included.
Responsibilities of the sales Administrator:
Processing incoming sales orders via e-mail or phone accurately and in a timely manner
Answer and deal with customer queries
Responding to customer orders and e-mails
Follow up order status and reporting of any problems or delays
Update customer contract details
Producing credits
Produce and check invoices
Order transport as required and liaise with freight forwarders and carriers
Producing Dangerous Goods Notes for Export purposes
Producing customs invoices
Record Export orders
Check transport invoices
Liaising with production and warehouse
Liaise with Internal and External Customers
Providing proof of delivery and copy invoices
Providing sales reports
Producing costings for products
Cover for reception and other site when required
Answering phone calls
Taking messages for other departments
Carrying out other administrative duties as required
Sales Administrator Skills / Knowledge / Experience:
Essential
Experience within sales / customer service
Be familiar with Microsoft office, Word, Excel and Outlook
Strong attention to detail and accuracy
Good communication skills
Good Time Management skills
Ability to manage workload and prioritise tasks
Flexible approach to working
Ability to build customer relationships
Pleasant and positive telephone manner
Work as part of a team but also use own initiative
Ability to stay calm and work accurately, even under pressure
Ability to maintain high levels of customer service
Previous use of ERP system (Desirable)
Qualifications:
NVQ Level 2 Business Admin (Desirable)
Location: Standish
Hours: 9am to 5pm – Monday to Friday
Contract: Permanent
Salary: £22,600 per annum
Other:
33 days – includes bank holiday entitlement
Company Pension - Company contributes 3% and the employee contributes 5%
Healthcare - Eligible for BUPA cover after 6 months probationary period.
If you have the right skills and experience, and you are interested in the Sales Administrator role, please click the link to ‘Apply’